Frequently Asked Questions

Orders & Downloads

When will I receive my files?
Instantly after payment. Links appear on the order confirmation page and are emailed to you.

I didn’t receive the email.
Check spam/promotions. If needed, contact us and we’ll reissue the links.

Do links expire?
We keep links active for a reasonable period. If a link expires or changes, just reach out and we’ll refresh it.

Printing & Sizes

What sizes are included?
Multiple aspect ratios (2:3, 3:4, 4:5, 11:14, A-Series) to fit common frames. See the Printing & Size Guide.

Max print size?
Most designs support up to 24×36 in (60×90 cm) at 300 DPI. Check each product’s details.

Where should I print?
Home printer, local print shops, or online print labs. For premium results, choose matte/fine-art paper (200–300 gsm).

Licensing

Can I use files commercially?
Standard purchases are for personal use only. Commercial licenses are available on request. See License & Usage Rights.

Payments (Stripe)

We use Stripe to process payments securely with Strong Customer Authentication (SCA/3D Secure) where required. We never store full card details on our servers.

Refunds

Digital downloads are final sale. If a file is corrupted or wrong, we’ll replace it or reissue links. See our Refund Policy.

Delivery

No physical shipping. All products are digital downloads. See our Delivery Policy.

Support

For help, visit Contact Us or email contact@dreamfurniturespace.com.